100% RETURN CARE POLICY

DELIVERY

SHIPPING POLICY

• SHIPPING SERVICE & COSTS
  
  We only deliver to destinations in Bangladesh. Subject to the shipping rules and restrictions below, delivery is currently free for all purchases on orders above BDT 2000 from Jarjees lifestyle . For orders under 2000 TK, a shipping charge Dhaka Metro 60 Tk, Near Dhaka 80 Tk, Out of Dhaka 120 TK is chargeable for each order.
• DELIVERY GUIDE
  
  We put in our best efforts to ship each item of your order within 2-3 working days of the order confirmation date. However, in some cases, it may take up to 3-5 working days, to ship the order. we shall inform you about the case. During sale and peak periods, orders may take longer to process. Our delivery times should only be used as a guide.
• RULES & RESTRICTIONS
  
  Our orders are processed and delivered on business days only. Business days are Saturday  to Thursday, excluding public holidays. Customers will be required to sign in for all deliveries. Due to logistical difficulties in making deliveries to certain remote areas, we reserve our right to cancel your order and/or make such order subject to additional terms and conditions (including, without limitation to, requiring such orders to be conditional upon a minimum value of products being ordered in a single transaction). Our Customer Care team will notify you of cancellation and/or such conditions after you place your order.
• DELIVERY PROBLEMS
  If our shipping provider cannot complete your delivery at the provided shipping address, an additional attempt will be made on the following business day. In case of a second failure to deliver, the parcel will be sent back and a refund will be initiated for all pre-paid orders. If your parcel has been sent back, please contact our Customer Care team for assistance.
• ORDER PROCESSING TIME
  
  Most orders begin processing as soon as your online purchase is completed. Your order will be shipped once the items are located in stock. As soon as your order is shipped, you will be notified by email. Orders are typically dispatched within 24 - 48 hours on business days. Please note that business days are Saturday  to Thursday , excluding public holidays. Refer to Shipping Service & Costs for a guide on delivery times.

  ...... .................  




• RETURN INSTRUCTIONS
•  can raise a Return Request for your item by following the steps below: 1. Tap on ‘Order History’ under ‘My Orders’ 2. Choose the item to be Returned 3. Enter details requested and create a return request Returns are typically picked up from the original delivery address within 2 to 4 business days. Please ensure your package is ready to be picked up. Securely pack your return items the original packaging, making sure any old packing labels are removed or covered and the package is sealed. Hand over the parcel to our shipping partner. If you miss your return pickup, one more attempt will be made to pick up your return package on the following business day. After the second failed attempt, the return request will be cancelled. Usually in such circumstances the executive will try to reach you on your registered mobile number. As soon as we receive your return, we will proceed with the returns check and validation. Once the return has been approved, we will notify you by email and refund  will be credited within 7-12 working days. If you return is not approved, a member of our Customer Care team will be in touch.
•